10-Year Quality Journey Leads to Baldrige Honor for Wisconsin School District

Case Study

- July 2014

Abstract: A decade ago, as the Pewaukee School District deployed the Baldrige framework, it also embraced a systematic problem solving culture, resulting in innovative solutions for serving students. By tailoring instruction to meet students’ needs, key measures such as graduation rates and ACT scores improved significantly. Using quality examiner feedback as an improvement road map, the district captured three Wisconsin Forward Awards before earning the nation’s highest quality recognition, the Malcolm Baldrige National Quality Award, in 2013.

Keywords: Case study; Pewaukee School District; Education; Baldrige; Wisconsin Forward Award

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