Abstract: Grace Duffy introduces her book Modular Kaizen, drawing on 40 years of experience to incorporate techniques, innovations, and lessons learned in pursuit of effective continuous and breakthrough improvement. Duffy also shares her “school of fishbones” tools that you can use to guide your team from initial observations to root causes, potential solutions, and eventual implementation.
Keywords: Kaizen - Kaizen blitz - Fishbone diagram - Improvement team - Case study - Process improvement - Systems improvement
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