Case Study- December 2013
Abstract: In 2003, a quality team at Mt. Lebanon School District in Pennsylvania created a new school supply procurement system in conjunction with a global office supplies retailer. Using various quality tools to revamp the district’s system, the improvement team helped save the district about $250,000 in four years. The district’s success led to the creation of a dynamic customized quality procurement system that has helped streamline the processes and reduce the cost of supplies for more than 100 schools in western Pennsylvania.
Keywords: Case Study; Lean; Education; Service; Flowchart; Cash flow management; Sales
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