Abstract: Learn the basics of internal quality auditing and process auditing directly from Jack West and Charles Cianfrani, co-authors of How to Audit the Process-Based QMS, Second Edition. Part 1 of this series of two webcasts covers the following topics:
Keywords: Quality management systems; Internal auditing; Process audit; Audit report; ISO 9000; Suppliers - inputs - process - outputs - customers (SIPOC); Audit schedule; Lead auditor
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