Abstract: From clinical services, research, and technology innovation to their innovative facilities and unique services, HFHS will discuss how they leverage innovation for sustainable growth. Gain best practices from one of the decorated leaders in healthcare.
Keywords: Healthcare; Malcolm Baldrige National Quality Award (MBNQA); Criteria for Performance Excellence; Best practices; LASER (leadership - assessment - sensemaking - execution - results); Systems; Process improvement; Innovation; Patient care; Physician engagement
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