Taking Continuous Improvement Personally

Case Study

- December 2011

Abstract: Guan Hock Ong is an ASQ CMQ/OE, CQA, CQIA, and an ASQ senior member. ASQ certification helps Ong stay focused on the quality cause in a “quick-fix” world. Already well-versed in building quality management systems, Ong plans to continue his quality journey by exploring the application of lean and Six Sigma methodologies.

Keywords: Case study; ASQ Certification; Personal development; CQIA; CQA; CMQ/OE; Certified Quality Auditor; Certified Manager of Quality/Organizational Excellence; Certified Quality Improvement Associate

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