Abstract: In this exclusive ASQ webcast event, co-author, and president of the Juran Institute, Joe DeFeo, provides an overview of the authoritative guide to quality management, "Juran's Quality Handbook: The Complete Guide to Performance Excellence." DeFeo highlights some of the great new features in this 6th edition, and shares his insights on the evolving role of the Quality professional.
Keywords: Juran - handbook - basic quality
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