The Customer Advocate and the Customer Saboteur Webcast

- August 2011

Abstract: Michael Lowenstein, author of The Customer Advocate and the Customer Saboteur, provides an introduction to the world of customer-led communication and behavioral influence.

Keywords: customer satisfaction - brand - social networks

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--Phillip Schmidt, 12-30-2014



--Warren Easley, 12-26-2013


I find the presentation very instructive and it really catches the new trend in consumer response to advertising.
--Vikash, 09-10-2011



--Mark Walters, 09-01-2011



--Mahmoud Al-Husseini, 09-01-2011



--Bob Pressey, 09-01-2011

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