Fresh Thinking on Innovation and Quality

Case Study

- January 2010

Abstract: This paper examines the relationships between quality and innovation. It begins by defining what ASQ means by innovation, and it looks at contemporary thinking on innovation and on the scope of quality today. Examining recent cases where quality methodologies have been applied in innovation-intensive environments such as commercial research and development, it gathers insights from approaches of companies that are acknowledged leaders in both innovation and quality. The paper concludes by distilling some of this knowledge into tips and recommendations for ways that organizations can strike a productive balance between creativity and innovation on the one hand, and quality, efficiency, and control on the other.

Keywords: Innovation; Creativity; Efficiency; Innovation process; Continuous improvement; Six Sigma; Research and development; Leadership;

Access this article
You will need Adobe Reader to view this PDF document. Download the free Reader from Adobe
Please register to access this article

Featured advertisers

Very thought-provoking article on balancing CI/LSS efforts with innovative creative cultures like R&D.
--Scott Atkin, 09-02-2010


(0) Member Reviews

Featured advertisers

ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.