Singapore Housing and Development Board MoJet Pack: Using Quality Tools for Product Development

Case Study - June 2009

Abstract: Singapore’s Housing and Development Board used quality tools to develop a new product, the MoJet Pack, to test water tightness and prevent seepage in homes. In just one year, use of the MoJet Pack brought about a 90-percent decrease in the number of seepage defect cases per housing contract. Use of the MoJet Pack saves contractors 165 worker-hours per residential block.

Keywords: Case study - Quality tools - Teams - Product development - Defect reduction - Productivity - Stakeholder analysis - Cause and effect diagram