Simplify and Unleash: One Bank's Strategy for Growth Through Six Sigma

Case Study

- September 2008

Abstract: ´╗┐With a goal of ensuring controlled and profitable growth, a large retail bank sought to simplify its retail division by using a Six Sigma strategy to remove incremental costs. By improving core business processes through process and product elimination as well as process simplification, the bank realized $2.1 million in savings in just eight months.

Keywords: Case study - Six Sigma - Finance - Business results - Process improvement - Waste reduction - Lean - Fishbone diagram

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