Case Study- August 2006
Abstract: Cross-functional teams identified root causes of injuries and reduced accidents by 48 percent in one year while saving an estimated $714,000 in cost avoidance over a 24-month period. To compile data and identify root causes, team members used trend graphs, Pareto diagrams, bar charts, and fishbone diagrams. A key tool used in developing an action plan was the solution selection matrix, a systematic approach that allows for the best possible solutions to surface.
Keywords: Case study; Safety; Teams; Root cause analysis; Quality tools; Solution selection matrix; Fishbone diagram; Workplace accidents; Continuous improvement
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